Enjoy shopping on SheSoleshoes.com with our easy return policy.
How to return?
Step1: Apply return
Please contact our customer support first and get a return authorization include return address,etc. within 60 days upon receipt.
Step2: Return the item.
Send the package off and email us the tracking number.
We will process refund within 48 hours after receive your returning package.
- We accept returns up to 60 days after receive your purchase.
- All returns must be in their original condition—unworn, unwashed, unaltered, undamaged, cleanand in its original packaging with all tags attached. Returned merchandise that does not satisfy these requirements may not qualify for a refund.
- We accept return with no exceptions and you are responsiblefor round-trip shipping costs.
- Defective, Damaged or Incorrect Items: If you receive a defective, damaged, or incorrect item, we'd like to make it right.We offer full refund and afford the shipping cost of returnning.
- We will process refund once we receive your qualifying return within 48hours and please allow an additional 2 – 10 business days for the credit to post to your bank or credit card account.